Scam call protection for seniors

Scam call protection for seniors, while the call is happening.

Scammers call older adults across the United States, pretending to be a grandchild, the bank, Medicare or the IRS. Scam Shield monitors your loved one's calls for these tactics, with their consent, and alerts you before any money is lost.

The scam tactics we detect

NVIDIA Nemotron analyzes each call in real time and scores it from 0 to 100. These tactics raise the score:

Unusual payment methods: gift cards, cryptocurrency or a Bitcoin ATM, a wire transfer, or cash handed to a stranger.
Requests for private information: a one-time code, a PIN, or a Social Security, Medicare or bank number.
Secrecy and urgency: "don't tell anyone", "don't hang up", or "this has to happen today".
Impersonation: a grandson in jail, the IRS, Social Security, Medicare, the police, the bank, Amazon or tech support.
Advance fees: paying upfront to receive a prize, a grant, a refund or an inheritance.

During the call, Tavily also checks the caller's number and recent scam warnings, so the family can see why a call was flagged.

They stay in control

Nothing is monitored until they give consent. We call them first, and they press 1 to approve or 2 to decline.
They keep their own phone number and their own phone.
We never record or save the sound of a call. Read our privacy policy.
To turn it off, they can call the Scam Shield number from their own phone and press 2.

What the family gets

When a call appears to be a scam, we call the family right away, in their language, and they can press 1 to join the call. It works on a landline or a cell phone.

Questions

Is Scam Shield only for seniors?

It's designed for older adults and the families who look out for them, but anyone can be protected, as long as they give consent on our call.

Which scams does Scam Shield catch?

Calls that ask for gift cards, crypto, wire transfers or cash, calls that ask for codes or Social Security, Medicare or bank numbers, and callers pretending to be a grandchild, the government, a bank or tech support. AI can still miss a scam, so always call your family member back on a number you know.

Does Scam Shield work anywhere in the US?

Yes. It works with US phone numbers in every state, on a cell phone or a home landline.